BRIEF JOB DESCRIPTION: Manage the Order to cash process which comprises of billing, collection, reporting and contract compliance for Global client operationsKEY ACCOUNTABILITIES/JOB RESPONSIBILITIES:1) Lead or Manage team of associates2) Ensure client SLAs and deliverables are met 3) Perform requisite MIS4) Strong domain knowledge and able to support review process5) Good understanding of financial systems like SAP, JDE etc.6) To be willing to work in all shifts (including nights).7) Drive initiatives and Team building activities.8) Adhere to reasonable operational requests from the management.9) To attend all meetings and trainings as per requirements10) Conduct trainings for new joinees, submit accreditation to the client11) Work very closely with teams across delivery locations and client.PERSON SPECIFICATIONSESSENTIAL Work Experience (Mention No. of years):? The candidate should have minimum 6 - 8 years of Work Experience in F&A? Team Leader or management experience? Prior experience in service/ BPO industry DESIRABLE? Has prior customer handling experience. ? Prior experience of Entertainment or retail industryKNOWLEDGE/QUALIFICATIONS/ COMPETENCY:? Commerce Graduate, Post Graduate? PROFICIENCY IN MICROSOFT OFFICE SKILLSCAPABILITIES:? Domain expertise? Team Leading? Good communications skills? Multi tasking skills? Detail and Analytical? Ability to work efficiently in a fast paced environment.? Flexibility to work in different (Night) shifts SPECIAL ROLE (CUSTOMER SPECIFIC REQUIREMENT)- Exposure to computerized accounting systems such as SAP/JDE